Privacy Policy

This information notice is provided pursuant to Regulation (EU) 2016/679 (GDPR) and describes how Omnia Service S.r.l. collects, uses, and protects the personal data of users who visit the website www.piccoloparadisohotel.it.

1. Data Controller

Omnia Service S.r.l.
S.S. Sinnica km 17+470
85043 Latronico (PZ) – Italy
Email: piccoloparadiso.segreteria@gmail.com
VAT No.: 01702940766

2. Types of Data Collected

Full name
Email address
Phone number
Stay dates, number of guests, special requests
Payment data (via secure external system, not stored directly on the site)
IP address and browsing data (via cookies and analytics tools)

3. Purpose of Data Processing

Managing booking requests
Communications related to the stay
Legal and tax obligations
Web traffic analysis and user experience improvement

4. Legal Basis for Processing

Performance of a contract or pre-contractual measures (Art. 6.1.b GDPR)
Compliance with legal obligations (Art. 6.1.c GDPR)
Legitimate interest of the controller (Art. 6.1.f GDPR)
Explicit consent, where required (e.g., for non-technical cookies)

5. Data Retention

Personal data is retained for a maximum period of 12 months after the end of the stay, unless required by law or in case of potential legal disputes.

6. Cookies and Tracking Tools

The website uses:

Technical cookies necessary for site functionality
Analytical cookies (e.g., Google Analytics) to collect aggregated and anonymous information

For more details, please consult the Cookie Policy available on the website.

7. Data Disclosure to Third Parties

Data may be shared with:

IT and hosting service providers
External booking management systems
Tax or legal consultants
Competent authorities, where required by law

Data will never be sold or transferred to third parties for commercial purposes.

8. Data Subject Rights

Users have the right to:

Obtain confirmation of the existence of their data
Access, rectify, or delete their data
Restrict or object to processing
Request data portability
Lodge a complaint with the Data Protection Authority (www.garanteprivacy.it)

To exercise these rights, please write to: piccoloparadiso.segreteria@gmail.com

9. Data Security

Data is processed lawfully, fairly, and transparently, using appropriate technical and organizational measures to ensure the security, integrity, and confidentiality of the information.

10. Changes to the Privacy Policy

Omnia Service S.r.l. reserves the right to modify this privacy policy at any time. Any updates will be published on this page with the revised date.